At Techware Lab, We Focus on
the Usability and Design of
Products, Services, and
Solutions
Our team is dedicated to researching the full user experience, giving us insight on how to inform our clients of the most appropriate products and services to introduce the modern market.
Who We Work With
See other companies who have partnered with Techware Lab for our user research and discovery solutions.
Josef Myers
That Level, CEO, USA
“ I’ve been outsourcing some tasks to offshore developers for over 10 years now, and I’ve had the best experience with Techware by far. They follow the development and design requirements perfectly, and most importantly they communicate any questions or concerns early in the project, which saves everyone a lot of time. For every phase of the project management, development, and deployment, they work quickly and effectively. So whenever I send them a project, I know there’s no need to worry about them completing correctly and on time.”
AbdulSattar Zahid
Alibaba Product Growth,
Dubai
“In a nutshell, I consider them to be a member of our team, who just don't sit with us. I have always found the Techware team very compliant. I have never gotten the feeling that getting to a goal is important to me and to them we are just another client, but I have always gotten the feeling that we are one team and I value that over all the disagreements and what not. As a testament to this feedback, what started from one project has transformed our partnership in a very long one and we hope to continue that. ”
Danette Copestake
IT Director,
Wyelands Bank
"Techware Lab and I worked together on a number of exciting innovation and R&D projects. Nixon was my lead technical consultant. He is a knowledgeable IT consultant who is highly collaborative in his approach. He is always quick to respond to questions / issues offering solutions to complex problems and often thinks ‘out of the box’. Nixon is intelligent, diligent and thorough in his approach and maintains a sense of humour. He was a highly valued member of my team, often going above and beyond what is expected of him. I would welcome him back to my team and strongly recommend him to future employers."
Why User Research Is Key
User research helps you make well-informed decisions about the solutions you intend to make for your users. Data from your research is accurate enough to support your design and strategy conclusions, which allows you to notice the type of early adopters who are likely to use your product.
Our User Research & Discovery Solutions
Analyze all of the elements of your organization’s proposed product design and ensure cohesiveness across all channels of your user experience before investing your time and money.
Create your app, website, mobile and various other digital solutions with the help of our skilled developers. Gain a proper understanding of how your target customer likes to interact with your product or service for the best outcome.
Get a full evaluation of your product’s effectiveness post construction. We test the overall design of your digital product with real users, observing their experience and interactions with the software, interface, and accessibility.
Our Approach
Get assistance at every stage of the user research for your product development with our proven five-step approach.
Understanding Your User
We orchestrate a user-centered vision based on your customer personas and key pain points.
Intent: Finding the Why
Get a strategic plan for creative action with your customers’ perspective in mind.
Defining the When
We determine the temperature of your current market and gauge a timeline to implement your strategic plan. We forecast any potential predictions for trending innovations on the rise.
Configuring the How
Our team brainstorms customer perceptions based on our proposed solutions to better market your products and services.
Finalizing the What
Settle on the direction for product development and innovation based on insight from our extensive user research.
Features
Heatmap Analysis
Trend Analysis
Customer Journey Mapping
Document Research
