Privacy Policy

At TechwareLab Pvt Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable Indian regulations.

1. Information We Collect

We may collect and process the following types of personal data from you:

• Personal Identification Information: Name, email address, phone number, etc.
• Business Information: Company name, job title, and other business-related details.
• Website Usage Information: IP address, browser type, device type, and data on how you interact with our website.

2. How We Use Your Data

Your data is used for the following purposes:

• To provide our services, including responding to inquiries and maintaining customer relationships.
• To improve our website and services through data analysis and customer feedback.
• To comply with legal and regulatory requirements under Indian law.

3. Data Sharing and Disclosure

We will not share your personal information with third parties, except in the following cases:

• When required by law or regulatory authorities within India or internationally.
• To service providers who assist us in delivering our services (e.g., hosting providers), under strict confidentiality obligations.
• In the event of a merger, acquisition, or any other corporate transaction, the information will be subject to confidentiality agreements.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction (in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011). However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. International Data Transfers

As a company based in India, your personal data may be processed both within India and in other countries where our service providers operate. We ensure that any international transfers comply with applicable legal requirements, including ensuring adequate data protection levels.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather usage data. You can control cookie preferences through your browser settings.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by Indian law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or Indian legal requirements. Any updates will be posted on our website with the effective date of the new policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at [email protected].